​Performwithcourage (“I”, “me”, “my”) is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how your information is collected, used, stored, and protected when you visit my website or engage in my sport psychology services.

​

1. The Data I Collect

I collect personal and sensitive data when you use my website, contact me, book a session, or work with me directly.

1.1 Data collected through my website

Through my contact forms, I may collect:

• Name

• Surname

• Age

• Phone Number

• Email Address

• Country/Region

• Address

• City

• Postcode

• Type of Client

• Type of Enquiry

• Brief Description of Needs and Goals

• Payment Service Name

• Your agreement to the Privacy Policy (checkbox)

​

​

1.2 Booking and payment data

When you book or pay for a session, I may receive:

• Appointment details

• Payment confirmation

• Payment provider used (Wix Payments, PayPal, or other Wix-supported options)

Payment card information is not stored by me. It is processed securely by third-party providers.

​

​

1.3 Analytics data

This website uses:

• Wix Analytics

• Google Analytics

These systems collect standard internet log information such as IP address, device type, browser, interactions, and pages viewed. All analytics cookies require explicit opt-in consent.

​

​

1.4 Data collected during practice

If you begin working with me, I may collect:

• Contact details

• Session notes

• Goals and performance information

• Background information relevant to sport psychology

• Sensitive personal data, including mental wellbeing, emotional state, or personal experiences

• For clients under 18: details provided by parents/guardians or coaches

I only collect information that is necessary for providing my services ethically and professionally.

​

​

2. Legal Basis for Processing

I process your data under the following UK GDPR legal bases:

• Contractual necessity – to provide sport psychology services you request.

• Consent – for analytics cookies, for collecting sensitive data, and for contacting you.

• Legitimate interests – to operate and improve my website and services.

• Legal obligation – to maintain records in line with professional and safeguarding standards.

Sensitive data (special category data) is processed under Article 9(2)(a) (explicit consent) and Article 9(2)(h) (health and care provision).

​

​

3. How Your Data Is Used

I may use your information to:

• Respond to enquiries

• Provide sport psychology sessions and support

• Maintain accurate session records

• Process bookings and payments

• Improve my services and website

• Ensure safeguarding and safety

• Comply with legal and professional obligations

I never use your data for automated decision making.

​

​

4. Sharing Your Data

I do not sell or share your data with third parties for marketing.

Your data may be shared only with:

• Wix (website hosting, analytics, booking, payments)

• PayPal or Wix Payments (payment processing)

• Google (analytics)

• Professional or legal authorities, if required for safeguarding, duty of care, or legal compliance

All third parties are GDPR-compliant and process data securely.

​

​

5. Data Storage and Security

• Session notes are stored in a password-protected personal drive.

• Only I can access client records.

• Website data is stored securely through Wix, which is ISO 27001 certified.

• Communications through Gmail are encrypted.

I apply strict confidentiality, professional ethics, and data protection practices.

​

​

6. International Data Transfers

As I work with worldwide clients, some of your data may be transferred outside the UK or EU.

Wix, Google, and PayPal use approved international transfer mechanisms, including:

• UK International Data Transfer Agreement (IDTA)

• Standard Contractual Clauses (SCCs)

These ensure your data remains protected globally.

​

​

7. Data Retention

I keep:

• Client data and session notes for 7 years from the date of your last contact (standard practice in psychology and mental performance work).

• Website and enquiry data for up to 12 months, unless services begin.

• Analytics data according to Wix and Google retention settings.

You may request deletion earlier unless required for legal reasons.

​

​

8. Your Rights

Under UK GDPR, you have the right to:

• Access your data

• Correct inaccurate data

• Request deletion (“right to be forgotten”)

• Restrict processing

• Object to certain processing

• Withdraw consent at any time

• Data portability

• Make a complaint to the ICO (Information Commissioner’s Office)

To exercise these rights, email: muhlbaueradriano@gmail.com.

​

​

9. Children’s Data

I work with clients under 18, and I take additional care with their information.

For clients under 18:

• A parent, guardian, or coach may provide consent and relevant details.

• Consent is collected appropriately from parents/guardians.

• Data is used solely for providing professional support and safeguarding.

Children’s data is always protected with the highest level of confidentiality.

​

​

10. Cookies and Tracking

This website uses:

• Necessary cookies

• Functional cookies

• Analytics cookies (Google & Wix)

• Marketing/tracking cookies (if enabled in the future)

Analytics and marketing cookies are only activated after explicit opt-in consent.

A full UK GDPR-compliant cookie consent banner is used on this website.

You can change your cookie preferences at any time.

​

​

11. Changes to This Privacy Policy

I may update this Privacy Policy periodically.
The “Last updated” date at the top will reflect any changes.

​

Last updated: 14 November 2025

Business Name: Performwithcourage

Data Controller: Adriano Muhlbauer

Address: Flat 7, Fay Court, Pontypridd, CF37 1FA, Wales

Email: muhlbaueradriano@gmail.com

Website: performwithcourage.com

​

​

12. Contact

For any requests, questions, or concerns about your data, contact:

Adriano Muhlbauer
Email: muhlbaueradriano@gmail.com
Address: Flat 7, Fay Court, Pontypridd, CF37 1FA, Wales